Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the website located at [Your Website URL - e.g., loomandthread.co.uk] (the "Site") and the products and services provided by Loom & Thread Emporium ("we," "us," or "our"). By accessing or using the Site, you signify that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms. We recommend reviewing this page periodically for updates.

3. Products and Services

Loom & Thread Emporium offers a range of high-quality apparel, footwear, fashion accessories, and bespoke styling services including personal styling, alterations, bespoke clothing orders, garment repair, and wardrobe consultation. All products and services are subject to availability. Prices are subject to change without notice.

• Apparel & Footwear: Descriptions, images, and prices are provided for each item. We strive for accuracy, but variations may occur.
• Bespoke Services: Custom orders and alterations require consultations and may have specific terms outlined during the service agreement process.
• Pricing: All prices are in GBP (£) and inclusive of VAT where applicable. Delivery charges are extra and will be clearly communicated before purchase.

4. Orders and Payment

When you place an order through our Site, it constitutes an offer to purchase. We reserve the right to accept or decline any order. Payment must be made in full at the time of purchase, unless otherwise agreed for bespoke services. We accept major credit/debit cards and other payment methods as indicated on our website.

5. Shipping and Delivery

Delivery times and costs vary based on destination and shipping method. Detailed information will be provided at checkout. While we endeavor to meet estimated delivery times, we are not responsible for delays caused by external factors.

6. Returns and Refunds

Our returns policy allows for returns within 14 days of receipt for most items, provided they are in their original condition with all tags attached. Bespoke items are generally non-refundable unless faulty. For full details, please refer to our dedicated Returns Policy page.

7. User Conduct

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by, any third party. Prohibited conduct includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Site.

8. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Loom & Thread Emporium or its content suppliers and protected by international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without express written permission from us.

9. Limitation of Liability

Loom & Thread Emporium will not be liable for any damages of any kind arising from the use of this Site or from any information, content, materials, products, or services included on or otherwise made available to you through this Site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom, specifically England and Wales, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have any questions about these Terms, please contact us at: